WHO WE SERVE
New Yorkers.
Neighbors.
People first.
Every person brings a story, strengths, and hopes for the future. We see the person—and the possibilities that come with a stable home.
Meet the people at the heart of HSI ↓
A HOME MAKES ROOM FOR POSSIBILITY
Different journeys.
A shared need for home.
HSI serves New Yorkers who have experienced homelessness or face barriers to stable housing. Many navigate overlapping challenges involving health, disability, poverty, and discrimination.
We bring permanent housing and individualized support together so people can build stability on their own terms.
THE PEOPLE AT THE HEART OF HSI
Many experiences.
One community.
These experiences often overlap. No single description defines a person—or their future.
01
People rebuilding after homelessness
Adults who have experienced long periods of homelessness or repeated stays in shelters and on the streets.
04
Individuals and families living with HIV/AIDS
People who need a stable home and support connecting with care and daily essentials.
02
People living with mental health challenges
New Yorkers living with serious mental illness who benefit from stable housing and ongoing support.
05
Older adults and people with health needs
Low-income seniors and residents managing disabilities or chronic health conditions.
03
People with substance use challenges
Residents whose goals may include reducing harm, connecting with treatment, or strengthening recovery.
06
Veterans
Veterans who have experienced homelessness, including those navigating trauma and health challenges.
Affordable homes. Stronger neighborhoods.
Our communities also include low-income individuals and families who need an affordable place to live.
01 / STABILITY
A foundation for everyday life
Help navigating benefits, food resources, and the practical needs that support a lasting home.
02 / WELL-BEING
Connections to care
Support connecting with medical, mental health, and recovery services.
03 / BELONGING
Room for connection
Opportunities to build relationships, take part in community life, and pursue personal goals.
MAKE HOME POSSIBLE
Be part of the work.
Support homes and services that help New Yorkers build stability, well-being, and connection.